Terms of Service

Last updated August 27, 2026

These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Tim Curtis ("we," "us," or "our"), concerning your access to and use of the website at https://tim-curtis.com and the services offered through it (the "Services"). By accessing the website, submitting a form, or using the Services, you agree that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Services.

We may update these Terms from time to time; the updated version will be indicated by the "Last updated" date at the top of this page and is effective as soon as it is posted. Your continued use of the Services after an update constitutes acceptance of the revised Terms.

You can contact us by email at tim@tim-curtis.com or by mail at Tim Curtis, 544 Straits Turnpike, Suite 3, Watertown, CT 06795, United States.

Table of contents

  1. Our Services
  2. Intellectual property rights
  3. User representations
  4. SMS / text messaging terms
  5. Prohibited activities
  6. Services management
  7. Third-party websites and content
  8. Term and termination
  9. Modifications and interruptions
  10. Governing law
  11. Dispute resolution
  12. Corrections
  13. Disclaimer
  14. Limitations of liability
  15. Indemnification
  16. User data
  17. Electronic communications
  18. Miscellaneous
  19. Contact us

1. Our Services

tim-curtis.com is a marketing website for a systems and automation consulting practice. Through it we may offer informational content, a free automated audit report, demonstrations of intake and lead-response automation, and forms through which you can submit an inquiry, request a consultation, or try a demonstration workflow. Submitting a form does not create a client or engagement relationship; any consulting engagement is governed by a separate written agreement.

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Those who access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws.

2. Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, text, photographs, and graphics in the Services (the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). The Content and Marks are protected by copyright and trademark laws.

Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and to download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose. Except as set out in this section, no part of the Services, Content, or Marks may be copied, reproduced, republished, publicly displayed, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever without our express prior written permission.

Your submissions

By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree that we may use and share such feedback for any lawful purpose without acknowledgment or compensation to you. You are responsible for what you submit: you confirm that your Submissions are accurate, that you have the right to provide them, and that they do not violate these Terms (including the Prohibited activities section) or any applicable law. Personal information you submit through our forms is handled as described in our Privacy Policy, not this section.

3. User representations

By using the Services, you represent and warrant that:

  • you have the legal capacity and you agree to comply with these Terms;
  • you are not a minor in the jurisdiction in which you reside;
  • you will not access the Services through automated or non-human means, whether through a bot, script, or otherwise;
  • you will not use the Services for any illegal or unauthorized purpose; and
  • your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to refuse any and all current or future use of the Services (or any portion thereof).

4. SMS / text messaging terms

Program description. When you submit a form on our website that includes your mobile phone number and you agree to receive text messages, you consent to receive automated and conversational text messages from Tim Curtis related to your inquiry. These messages may include a response to your submission, follow-up questions to better understand your request, scheduling options, and appointment confirmations and reminders.

Consent. Consent to receive text messages is collected through an opt-in on the form where you provide your phone number, and is not a condition of purchasing any goods or services. We only send messages to individuals who have opted in.

  • Message frequency varies depending on your interaction with us (for example, the number of follow-up questions and scheduling messages in your conversation).
  • Message and data rates may apply. Charges are billed by your mobile carrier under your mobile plan.
  • Opt out at any time by replying STOP to any message from us. After you send STOP, we will send one final message confirming that you have been unsubscribed, and you will receive no further messages unless you opt in again.
  • Get help by replying HELP to any message from us, or by contacting us at tim@tim-curtis.com.

No sharing of mobile information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be sold, shared, rented, released, or traded to any third party. Mobile information may be shared only with service providers (such as our messaging platform) acting on our behalf, solely to deliver the messages described above. See our Privacy Policy for details on how we handle your information.

Carrier disclaimer. Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is outside our control.

5. Prohibited activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. As a user of the Services, you agree not to:

  • Submit information that is false, misleading, or that you are not authorized to provide, including another person's phone number without their consent.
  • Use automated means to scrape the Services, submit forms, or otherwise interact with the Services at abusive volume, including any use of bots, scripts, or data mining and extraction tools.
  • Use the Services to advertise or offer to sell goods and services.
  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, or attempt to bypass any measures designed to prevent or restrict access to the Services.
  • Upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or other malicious material, or any material that acts as a passive or active information collection or transmission mechanism.
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Use any information obtained from the Services to harass, abuse, or harm another person, or attempt to impersonate another person.
  • Copy, adapt, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services, except as permitted by applicable law.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.

6. Services management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms; (3) refuse, restrict access to, or limit the availability of the Services to anyone, in our sole discretion and without limitation, notice, or liability; and (4) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

7. Third-party websites and content

The Services may contain links to websites and services we do not own or control (for example, our scheduling page and video-conferencing links hosted by third parties). We are not responsible for the content, privacy practices, or terms of any third-party websites or services, and a link does not imply our endorsement. Your use of third-party websites and services is at your own risk and subject to their own terms and privacy policies, which you should review.

8. Term and termination

These Terms remain in full force and effect while you use the Services. Without limiting any other provision of these Terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services (including blocking certain IP addresses) to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms or of any applicable law or regulation.

9. Modifications and interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice, and we have no obligation to update any information on the Services. We cannot guarantee the Services will be available at all times; we may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance.

10. Governing law

These Terms are governed by and defined following the laws of the State of Connecticut, United States, without regard to its conflict-of-law principles.

11. Dispute resolution

Informal negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms (each a "Dispute") brought by either you or us, the parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one party to the other.

Binding arbitration

If the parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Consumer Arbitration Rules of the American Arbitration Association ("AAA"), available at www.adr.org, by a single arbitrator in the State of Connecticut, United States, in the English language, applying the substantive law of the State of Connecticut. If the arbitrator determines that the arbitration fees charged to you are excessive in relation to the amount in dispute, we will pay the portion of the fees the arbitrator deems excessive. Judgment on the arbitration award may be entered in any court having jurisdiction.

Restrictions

The parties agree that any arbitration shall be limited to the Dispute between the parties individually. To the full extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to informal negotiations and arbitration

The parties agree that the following Disputes are not subject to the above provisions: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by the state or federal courts located in Connecticut, and the parties agree to submit to the personal jurisdiction of that court.

Time limit on claims

To the fullest extent permitted by law, any cause of action or claim you may have arising out of or relating to these Terms or the Services must be commenced within one (1) year after the cause of action accrues; otherwise, such cause of action or claim is permanently barred.

12. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

13. Disclaimer

The Services are provided on an "as is" and "as available" basis. You agree that your use of the Services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services and your use thereof, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the Services' content — including audit reports and demonstration workflows, which are provided for informational purposes only and do not constitute professional, legal, or financial advice — or the content of any websites linked to the Services, and we assume no liability for any errors, inaccuracies, interruptions, unauthorized access, or loss or damage of any kind incurred as a result of the use of the Services.

14. Limitations of liability

In no event will we or our agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Services, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action will at all times be limited to one hundred U.S. dollars ($100). Certain US state laws and international laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages; if these laws apply to you, some or all of the above disclaimers or limitations may not apply to you, and you may have additional rights.

15. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your use of the Services; (2) your breach of these Terms; (3) any breach of your representations and warranties set forth in these Terms; or (4) your violation of the rights of a third party — including, for clarity, submitting another person's phone number or contact information without their consent.

16. User data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. You are solely responsible for the accuracy of the data you submit, and you agree that we shall have no liability to you for any loss or corruption of any such data. Our collection and handling of personal information is described in our Privacy Policy.

17. Electronic communications

Visiting the Services, sending us emails, exchanging text messages with us, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically — via email, text message, and on the Services — satisfy any legal requirement that such communication be in writing.

18. Miscellaneous

These Terms and any policies posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity and enforceability of the remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms or your use of the Services.

19. Contact us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at tim@tim-curtis.com or by post at:

Tim Curtis
544 Straits Turnpike, Suite 3
Watertown, CT 06795
United States